Information We Collect

Personal Information

When you create an account with oravexilento, we collect information you voluntarily provide, including your name, email address, phone number, and billing information. We also gather details about your professional background and learning goals to personalise your educational experience.

Usage Data

Our platform automatically collects information about how you interact with our services. This includes pages visited, time spent on different sections, course completion rates, and technical information such as your IP address, browser type, and device information.

• Log files and server data for system maintenance
• Learning progress and assessment results
• Communication preferences and settings
• Payment transaction records (stored securely through our payment processors)

How We Use Your Information

Your information helps us deliver and improve our financial analysis education services. We use personal data to create your learning profile, track progress through our courses, and provide personalised recommendations based on your interests and skill level.

Communication

We'll send you important updates about your courses, changes to our services, and educational content that matches your interests. You can adjust these preferences anytime through your account settings or by contacting our support team directly.

Your Rights Under Australian Privacy Law

Under the Privacy Act 1988 (Commonwealth) and Australian Privacy Principles, you have several important rights regarding your personal information.

To exercise these rights, contact our Privacy Officer using the details provided at the end of this policy. We'll respond to your request within 30 days and may ask you to verify your identity before proceeding.

Data Security and Storage

We implement industry-standard security measures to protect your information from unauthorised access, alteration, or disclosure. Our systems use encryption both for data transmission and storage, with regular security audits conducted by independent third parties.

Data Retention

We keep your personal information for as long as your account remains active or as needed to provide our services. Course completion records and certificates are maintained for seven years to verify your educational achievements. Payment records are retained according to Australian taxation requirements.

When you close your account, we'll delete your personal information within 90 days unless we're required by law to keep certain records longer. Anonymous usage statistics may be retained indefinitely for research and service improvement purposes.

Sharing Information

oravexilento doesn't sell your personal information to third parties. We may share limited information with trusted service providers who help us operate our platform, such as payment processors, email service providers, and educational content partners.

Third-Party Services

• Payment processing through encrypted, PCI-compliant systems
• Email communications via established marketing platforms
• Cloud hosting services with Australian data residency
• Analytics tools to understand how our platform is used (anonymised data only)

All third-party providers are contractually bound to protect your information and can only use it for the specific services they provide to us. We conduct regular reviews of these relationships to ensure ongoing compliance with Australian privacy standards.

Cookies and Tracking

Our website uses cookies to enhance your browsing experience and remember your preferences. Essential cookies are necessary for the platform to function properly, while optional cookies help us understand user behaviour and improve our services.

You can control cookie settings through your browser, though disabling certain cookies may affect some platform features. We don't use cookies for advertising purposes or share cookie data with external advertising networks.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you via email and display a notice on our platform for at least 30 days before the changes take effect.

Minor updates, such as clarifications or formatting changes, will be posted directly to this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.